How do I know where is my shipment?
Your individual operator will update you with the newest situation of your shipment.
How can I make sure my pairs are authentic?
The best way to authenticate after in person trades is detailed pictures. Therefore authenticators who are experts in details are the material goods.
How can I know if there is shipping available for my country ?
Before ordering, operators will inform you if the shipping is available or not for your destination.
How can I be VIP costumer?
Members of the VIP list are chosen based on order history , communication history and general behavioral characteristics.
What is the difference between VIP and family friendly deals?
Family friendly deals are the rare deals only for team members of Dehologram team while VIP deals are for costumers who already had an order in their order history.